The Asian Banker ranks Metrobank as the most recommended retail bank in the Philippines. | #BenchPaylaBlog

Reiterating significant alliances formed with customers for more than 60 years.

Metrobank is hailed as the Most Recommended Retail Bank in the Philippines by The Asian Banker in the publication’s recently held Global Excellence in Retail Finance Awards. 

In The Asian Banker's most recent Global Excellence in Retail Finance Awards, Metrobank was praised as the Most Recommended Retail Bank in the Philippines. The Asian Banker's Annual BankQualityTM Consumer Survey, which collected opinions from more than 12,000 clients throughout Asia in January 2024, was the basis for the award. Based on the participants' experiences with services, channels, and products, the poll assessed their level of involvement and satisfaction with retail financial services companies. 

The Asian Banker claims that Metrobank has a solid reputation among its customers for reliable financial services and a hassle-free banking environment. The primary factors contributing to Metrobank's BankQuality score of 101.48, which ranked sixth in Asia and highest among participating banks in the Philippines, were these. 

Metrobank was named one of the Top Recommended Banks in the Philippines in a NielsenIQ survey from 2023*, which lends credence to the excellent feedback the bank has received from its customers. A sample of approximately one thousand respondents was asked if they would suggest any of the banks included in the poll to their colleagues. The results showed that Metrobank beat out every other large bank in the area, and it has been in this position since 2022. These accolades are a huge indication to Metrobank that the bank is doing a good job of keeping its word to customers to be their reliable financial partner at every stage of life. 

Whether the customer is an individual increasing his savings, an ambitious entrepreneur launching a new business venture, or an established individual looking to manage the growth and distribution of their wealth, Metrobank continuously strives to provide clients with dependable and pertinent banking services to help them achieve their goals. 

“For decades, fulfilling our promise of keeping Filipinos in good hands has been Metrobank’s north star. Every product and service we have was developed to address our clients’ needs. We are strongly committed to helping Filipinos achieve their dreams, and foster growth in the communities we are a part of,” said Digs Dimagiba, Metrobank’s Chief Marketing Officer. 

“This mission is what fuels our drive to deliver an exceptional brand of service, and we are grateful that this is being recognized both by clients across the country and by global banking experts such as The Asian Banker. Metrobank is the Most Recommended Retail Bank in the Philippines, because each Metrobanker is dedicated to helping our clients, and our communities grow,” he added.

With the release of a new film titled "Grow with Metrobank," the bank reinforces its commitment to becoming its clients' success partner even as it honors important partnerships with clients through these awards. 

The movie stands in for the millions of Filipinos who, throughout the previous 60 years, received assistance from the Bank on their path to success and growth. Successful Metrobank clients Gigi and Andy, a mother-and-son baking team, tell these stories. 

There is the pharmacist Mrs. Bueno, who is jubilant that her business loan from Metrobank has been accepted. Charlie, on the other hand, runs a chain of computer repair stores that have been updated to accept cashless transactions. And of course Ben, the owner of a lone delivery van, who, because of Metrobank, now has a brand-new fleet of delivery cars. Gigi and Andy's bakeshop is finally visited by Sharon, a relationship manager from Metrobank, who comes to talk about possible investment prospects for their family. 

Metrobank reiterates its conviction that "where communities grow, we all grow" by the movie's conclusion.

Watch the film here. 

Metrobank has been providing excellent care for Filipinos for more than 60 years. Over the years, the bank has received recognition from prestigious worldwide financial organizations and magazines such as Asian Banker, Euromoney, and AsiaMoney for its strength and dependability for clients, companies, and entire communities. 

Find out how Metrobank can foster prosperity and expansion within a community, adding significance and fulfillment to each phase of your financial journey. Visit your closest Metrobank branch or check out our website at In Good Hands to learn more. 

Thanks for reading and see you in the next one!
-BENCH